Dutch speaking REMOTE Customer Support Agent

If you're fluent in Dutch, have strong communication skills, and are looking for a remote opportunity in Portugal, this is your chance to become part of a multinational team. Work remotely if you reside 100 km or more from Lisbon, or enjoy the vibrant city life if you’re closer!

Your responsibilities as a Dutch Customer Support Representative:

• Assisting customers via phone, email, and live chat

• Handling inquiries regarding products, services, or technical issues

• Providing accurate and timely information to customers

• Resolving issues by identifying the best solutions in line with company policies

• Maintaining high levels of customer satisfaction through excellent communication

• Collaborating with other departments to ensure customer issues are resolved efficiently

Skills, qualifications, and interests required:

• Languages: Native-level Dutch speaker + good command of English (minimum B2)

• You need to be local in Portugal

• Education: High school diploma or equivalent

• Experience: Previous experience in customer support or related fields is a plus

• Personal qualities:Strong problem-solving and multitasking skills

• Excellent communication and interpersonal abilities

• Ability to work independently and stay motivated in a remote setup

• Residency requirements: Portuguese residence permit or EU citizenship

What’s in it for you?

Work setup:

• Remote position if you live at least 100 km from Lisbon

Contract type:

• Fixed-term contract for one year, renewable annually

Salary:

• A good fixed salary 

• A bonus structure 

Career development:

• Real opportunities to grow within different career paths

Your Future Company

Join a multinational organization recognized as one of the top customer service providers globally. Whether you're working remotely or in Lisbon, you’ll be part of a diverse team of professionals representing over 80 nationalities.

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