Senior Administration Support in Barcelona (German Speaker)

Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration?
Become our client's new back-office specialist in Barcelona!

Your responsibilities and impact as an Senior Administration Support will be:

• Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts, payment issues etc. 

• Receiving registration files and uploading them into the system. Updating of the insured base.

• Ensuring a swift and fast resolution for problems.

• Management of communications with clients and with service providers.

• Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction

• Being in contact with customers directly and understanding their needs 

Skills, qualifications, and interests you need to succeed in this role:

• A native level of German and a good level of English 

• Having previous experience/background in administrative/ back-office work, preferably 1-3 years. 

• Strong Excel skills. Ability to create pivot tables and use several functions in Excel such as vlookup, Iserror, etc. 

• Working coordinated, organized, and autonomously

• Being energetic, innovative, and working proactively at a fast pace

• Excitement about intercultural communication and the expatriate lifestyle

• Living in or willing to relocate to Barcelona for an international career and life experience

• Having a valid Spanish work permit (required).

What’s in it for you?

• Contract: 3 months + 3 months + permanent contract

• Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM 

• Salary: 25000-27000 gross/year depending on the experience level

• Hybrid working system

• 24 days/year holiday

• Stable and international work environment 

• Fast-growing company.

What should you expect from living in Barcelona?

• The unique experience of an international and diverse culture

• A beautiful beach city surrounded by both coastal towns and mountains

• Delightful gastronomic experiences of Spanish, Catalan, and World cuisines

• Quite a dynamic and active urban life where it is difficult to get bored

• Sunny days, Mediterranean weather, and a relaxed lifestyle

• An attractive startup and innovation hub with exciting opportunities

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