Middle Office Agent – French Speaker

We are looking for a Middle Office Agent to join our Shared Services Centre in Barcelona, where you will play a key role in supporting contractors and freelancers across Europe.

Acting as a key operational link between candidates, clients, and internal teams, you will combine administrative expertise with a strong customer service mindset. Your work will directly impact the accuracy of contracts, payroll processes, and invoicing, while contributing to efficient and compliant business operations.

Your responsibilities and impact in this role will be:

• Support the full contract lifecycle for contractors and freelancers, with a focus on Interim Management.

• Prepare, review, and manage contracts, ensuring all documentation, work permits, and certifications are accurate.

• Create and maintain candidate and client master data in ERP and other systems to ensure timesheets, invoicing, and reconciliation are accurate.

• Support onboarding of contractors, guiding them through portals, pay slips, and invoicing procedures.

• Handle client invoicing, including uploading invoices to portals, reconciling receivables, and managing self-billing processes.

• Identify and resolve invoice discrepancies in collaboration with finance and collections teams.

• Provide accurate and timely responses to candidate, client, and consultant queries.

• Generate reports for business needs, including contracts, invoices, and reconciliation data.

• Collaborate closely with recruitment consultants, payroll, finance, and legal teams to ensure smooth operations.

• Perform additional administrative or middle-office ad hoc tasks to support the team.

Skills, qualifications, and interests you need to succeed in this role:

• Fluency in French and English is essential; additional EU languages, especially Spanish, are a plus.

• 1–3 years of experience in contract management, payroll, recruitment, or middle/back-office operations is required

• Knowledge of the French labor law and administrative landscape, including organizations such as URSSAF, CPAM, and France Travail

• Excel skills and familiarity with ERP systems such as Salesforce, Oracle, or similar tools

• Strong attention to detail, accuracy, and a solution-oriented mindset.

• Excellent communication, organizational, and problem-solving skills.

• Ability to work under pressure, manage deadlines, and adapt to changing priorities.

• Team player with the ability to work independently and take initiative.

What’s in it for you?

• Location: Barcelona

• Contract type: Permanent, full-time

• Competitive salary package

• Benefits including meal vouchers, pension plan, life insurance, and well-being activities.

• Career development opportunities within an international Shared Services Centre.

• Dynamic, multicultural environment with over 40 nationalities represented.

• The chance to contribute to optimizing processes and providing exceptional support to high-level professionals.

Start date: ASAP

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