Customer Service Agent in Lisbon - French Speaker

Recruiter
Location
Lisbon
Salary
£10,000 - £15,000, Per annum
Posted
24 Feb 2026
Closes
26 Mar 2026
Hours
Full time
Contract
Contract

Looking for a new international opportunity in Portugal?

We are currently looking for French native speakers with fluent English to join a young and international team in different offices in Portugal. This is an on-site position in a customer service environment, supporting well-known international brands.

 

Your responsibilities:

  • Respond to customer inquiries via phone, email, chat
  • Resolve customer complaints/issues in a timely and professional manner
  • Follow up with customers to ensure satisfaction and resolution
  • Maintain a positive, empathetic, and professional attitude at all times
  • Represent the brand in a professional and service-oriented manner
  • Manage phone and written interactions in a high-paced call center environment

 

What is offered:

  • Contract duration: 1 year (with possibility of renewal)
  • Salary: €1,040 - €1,240 gross/month
  • Training provided
  • Full relocation package: Accommodation package, private health insurance, transport ticket refund, airport pick-up
  • Be part of free-time activities, social events, parties, surfing classes, language exchanges…
  • Rotative schedule, 5 days/week, 8 hours/day, week-end availability required
  • Growing opportunities after 6 months

 

Your profile:

  • Language: French native level + English level B2 at least
  • Citizenship that allows you to work in EU or a valid Portuguese residence permit
  • Minimum high school diploma
  • Clear police record
  • Service-oriented mindset


You will work within a dynamic and multicultural environment, offering you the opportunity to gain valuable international experience and work with well-known global brands.
If you feel you are a good fit, apply now and our team will get in touch with you.

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