Customer Service Agent in Lisbon - French Speaker

Looking for a new international opportunity in Portugal?

We are currently looking for French native speakers with fluent English to join a young and international team in different offices in Portugal. This is an on-site position in a customer service environment, supporting well-known international brands.

Your responsibilities:

• Respond to customer inquiries via phone, email, chat
• Resolve customer complaints/issues in a timely and professional manner
• Follow up with customers to ensure satisfaction and resolution
• Maintain a positive, empathetic, and professional attitude at all times
• Represent the brand in a professional and service-oriented manner
• Manage phone and written interactions in a high-paced call center environment

What is offered:

• Contract duration: 1 year (with possibility of renewal)
• Salary: €1,040 - €1,240 gross/month
• Training provided
• Full relocation package: Accommodation package, private health insurance, transport ticket refund, airport pick-up
• Be part of free-time activities, social events, parties, surfing classes, language exchanges…
• Rotative schedule, 5 days/week, 8 hours/day, week-end availability required
• Growing opportunities after 6 months

Your profile:

• Language: French native level + English level B2 at least
• Citizenship that allows you to work in EU or a valid Portuguese residence permit
• Minimum high school diploma
• Clear police record
• Service-oriented mindset

You will work within a dynamic and multicultural environment, offering you the opportunity to gain valuable international experience and work with well-known global brands.
If you feel you are a good fit, apply now and our team will get in touch with you.

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